What we collect
Only what we need to quote your work and get it back to you. That is:
- Your name, or whatever name you choose to give us.
- Your email address, so we can send the quote and the finished work.
- The deadline you set and the budget range you pick.
- The instructions you write, plus any files you attach.
- A two-letter country code, used to show you sensible defaults.
That is the whole list. We do not ask for your phone number, your date of birth, your school, your student ID, or your address. There is no account to create and no password to remember.
The country code comes from an approximate lookup at the network level. It tells us the country and nothing more. It is never written to a database or attached to your enquiry.
How we use it
To read your assignment, work out a price, match it to a person who knows the subject, and send you the finished work. That is the entire purpose.
We do not sell your information. We do not rent it, trade it, or hand it to advertisers. We do not build a profile on you, and we do not add you to a marketing list because you asked for a quote.
Who sees it
Three parties, and no others:
- The person doing your work. They see the assignment and the instructions. They do not need your email and are not given it.
- Formspree, which delivers your enquiry to our inbox. They process it in transit and store a copy of the submission.
- Vercel, which hosts this site and serves the pages you are reading.
We may also disclose information if the law requires it. If that ever happens and we are permitted to tell you, we will.
How long we keep it
Enquiries and completed work are kept while your order is active and for a reasonable period afterwards, so we can honour the guarantee and handle any revision you ask for.
Ask us to delete your data and we will, unless we are legally required to keep it. Email us and we will confirm once it is done.
Security
The site is served over HTTPS, so what you send is encrypted in transit. Submissions go straight to our form processor rather than sitting on a server we run ourselves.
We will be straight with you: no service can promise perfect security, and anyone who does is overselling. What we can say is that we hold as little about you as possible, which is the most effective protection there is.
Your rights
Whatever jurisdiction you are in, we will honour these:
- Ask what we hold about you, and we will tell you.
- Ask us to correct something wrong, and we will fix it.
- Ask us to delete it, and we will, unless the law says otherwise.
- Ask for a copy of what you sent us, and we will send it.
One email is enough. You do not need to cite a regulation or fill in a form.
Children's privacy
This service is meant for students aged 16 and over. We do not knowingly collect information from anyone younger. If you believe a child has sent us something, tell us and we will delete it.
Where your data goes
Our hosting and form processing run on infrastructure in several countries, so your information may be handled outside where you live. The people who work on your assignment are also based in various countries.
Wherever it is handled, the commitments on this page apply.
Changes to this policy
If we change how we handle your data, we will update this page and change the date at the top. Significant changes will be described here rather than slipped in quietly.
Contact us
Questions about any of this, or a request about your data, go to orders@helpmeinhomework.com. A person reads it.
Still not sure?
Ask before you order rather than after. We would rather answer the question up front than disappoint you later.